PERSONALIZEDWITCH

PLACING AN ORDER 10

• How can I place an order?
• What is your methods of payment?
• Where can I find the size charts?
• Can I have a coupon or promo code?
• How do I use my discount code?

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MODIFYING ORDER 2

• How can I modify my order?
• How can I change my billing address?

SHIPPING 8

• Where do my items come from?
• When will my order process and ship?
• How can I track my order?
• Why are my items shipped separately?
• Why has the tracking status not been updated? What should I do?

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ORDER ISSUES 8

• What should I do if I missed one of my items?
• I’ve received someone else’s order by mistake
• My order arrived damaged/broken/defective.
• I received the items that are not as described
• When will I receive a replacement?

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