ORDER ISSUES
Please check your tracking confirmation email or order packing slip to ensure items are not arriving in separate shipments. If your missing item was shipp...
Thu, 17 Mar, 2022 at 11:45 PM
We’re very sorry to hear that there’s been a mix-up. Please Contact us with your Order ID and pictures of the following: Incorrect item The received pack...
Thu, 17 Mar, 2022 at 11:46 PM
We're sorry you received a parcel with damaged/broken/defective items! We pride ourselves on using good-quality packing materials to keep things protect...
Thu, 17 Mar, 2022 at 11:47 PM
If the item you received arrived doesn't match the description, you should follow the steps below: Compare the items you received to the descripti...
Thu, 17 Mar, 2022 at 11:47 PM
We will process a replacement without any extra fee on your part if you have one of the problems below: non-receipt of the product within the guaranteed ...
Fri, 4 Mar, 2022 at 5:16 AM
To file a claim, please Contact us and include the following information (this is a must): Information of your order: ID order, name and email you used t...
Thu, 17 Mar, 2022 at 11:48 PM
Currently, we do not have policies regarding the return of an item. Instead, kindly refer to our refund and replacement policy. We work hard to let you kno...
Fri, 4 Mar, 2022 at 5:18 AM
All refunds will be credited to your original form of payment. If you paid by credit or debit card, you will see the refund amount on your payment account w...
Fri, 4 Mar, 2022 at 5:18 AM